I've usually been a faithful consumer to AA and don't imagine any of your consumers really should be handled Within this method!
My complaint is, on March 8th. My baggage was delayed from Chicago, my destination was Dane County Airport Madison Wi. When it had arrived, it was shipped. Even so, the luggage had been ruined and taped up. I named inside of a grievance right away. I had been givin many telephone numbers plus the firt just one was simply a recording to go away my cellphone and somebody would get back to me.
I attempted speaking to AA for restitution and acquired a “type letter” apologizing for my practical experience.
I had a very hard expertise today seeking to ebook an easy vacation for my spouse and i from phx to sfo. Originally your website reported their were being no flights. I modified browsers and obtained near the finish of the reserving but regretably entered my wife’s edge quantity Incorrect and the site wouldn't allow me to change it. After i went back to start yet again it experienced exactly the same Erroneous range and wouldn't allow me to carry on. I then went to a third browser got every one of the approach to the top and the price for economic climate coach arrived up $4258.
My husband And that i experienced flight reservations for these days (March 15, 2014) and following a schedule coronary heart scan on Wednesday of this week, he was diagnosed having a extreme heart dilemma. On Friday, March fourteen, 2014 he experienced to possess a heart catherization and it absolutely was unattainable for us to go on our vacation. I named American Airlines Consumer Service and was nicely informed “tough luck”.
Very last month, I traveled on American Airlines from Portland, Maine to Washington, DC. I can’t tell you enough about the wonderful service I been given. I requested a wheelchair for equally airports as well as chair and attendants were being correct there and went above and past the decision to duty.
American Airlines,I'm so unhappy !!! I had this type of challenging time with my disabled baby!! You missing my stroller seat belt, i had to stroll the many way around the airport Keeping my four many years outdated daughter…and just after standing a single hour within the baggage assert they explained to me to call your consumer service ,guess what? They could’nt do anything!! it proceeds? unbelievable!!!
File locator AQRPGM my expertise While using the ticket agent with the Miami Global Airport was terrible. Arrived two hours before my flight because the flight was boarding I'd my boarding move I desire to Invest in headset came again and the ticket agent mentioned I didn’t Use a boarding go.
Member. I provided to pay for the seats simply because I utilised almost all of my miles on this vacation. I don’t comprehend each time I fly American I've problem’s.
I traveled not too long ago on the airlines and knowledgeable a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t Functioning and because of my bronchial asthma it was incredibly hot And that i felt amusing.
March twenty have a peek at these guys five I flew from Austin to Ft Myers by using a aircraft modify In Charlotte. When booking my flight I asked for wheelchair help. Had to hunt one up in Austin. Was taken to gate 2hours in advance but was certain there could well be aid for boarding. Gate was changed without one particular at he desk could uncover no support, and with terrific issues proceeded to new gate. Once again no aid in boarding.
I am so disappointed in the way my previous flight was dealt with as what I contemplate myself a valued customer/
When examining in at IAH, the team guiding the AA desk were all chatting and discussing family vacation. They appear aggravated that we had a great number of baggage. The extra get the job done was finding in their way. This was not how I expected to start my journey.
My son’s grandfather previous absent, in Alabama, we needed to hurry to secure a ticket so my son could possibly ensure it is before he earlier and Fortunately he did. My son is terrified of flying and Though he is 20, he does not do perfectly, when on your own, so Fortunately he experienced a connecting flight from Charlotte to Mobile along with his Aunt. How ever the flight back was a nightmare!!! My son grieving a decline I can't explain, was purported to get there residence in Fort Lauderdale, FL at 4:twenty five pm on 7/17/sixteen and he eventually arrived at 10:23 pm. My query is how is this even feasible, you might have driven the excursion in Practically the same period of time it took for him to receive back again. I organized the flight again mainly because it is about an hrs drive from my dwelling and I am critically unwell and did not wish to travel in the evening or disrupt my cure timetable, but still in one small day you managed to carry out all of that as a corporation.